Before submitting a request for return or exchange, please note that returns are accepted only under the following conditions:
-- The returned item(s) must be received by Clique within 30 days of purchase.
-- The returned item(s) must have the original tags attached.
-- The returned item(s) must be unworn and in new condition.
If the above criteria is met, please follow these instructions to process your return:
- 1. Send an email to Revision3-Store@support.sparkart.com requesting a return and include your full name, order number on your Revision 3 Store receipt and reason for return or exchange.
- 2. A support representative will respond to your request within two (2) business days with instructions on where to send your returned items.
- 3. Once you have shipped your return, please respond to our Support Representative at Revision3-Store@support.sparkart.comwith date you shipped the return and include a tracking number if possible.
- 4. Upon receipt of the return, we will issue a refund to the credit card used for the original purchase. You can expect to see the credit on your billing statement within 2 weeks after the return is received. Please note our refund policy below:
After receiving the returned item, Clique will credit the customer's account for the original purchase price minus the $5.00 restocking fee. Clique will not refund original shipping & handling fees, return shipping & handling fees, or giftwrap fees except in case of manufacturer's defect. Clique will not refund any customer whose order is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete unless that order is classified as undeliverable and returned to Clique (see the Undeliverable Packages section in our Terms of Use for details). Clique will not re-ship any order that is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete.
If at any time you are having trouble with your return, please send an email to Revision3-Store@support.sparkart.com.
